App Privacy Policy
Birch & Willow Spa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
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1. Information We Collect
When you use our App, we may collect the following types of information:
1.1 Personal Information
We may collect personal details that you provide, including but not limited to:
• Name
• Email address
• Phone number
• Payment details (processed securely via third-party providers)
• Appointment history
1.2 Non-Personal Information
We may collect non-personal data, such as:
• Device type and operating system
• App usage data (e.g., pages visited, features used)
• Location data (if permission is granted)
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2. How We Use Your Information
We use your information to:
• Process bookings and manage appointments
• Send confirmations, reminders, and updates
• Improve our services and user experience
• Provide customer support
• Offer promotions and special offers (if opted in)
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3. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share information with:
• Service providers: Third-party platforms that help us operate the App (e.g., payment processors, booking systems)
• Legal authorities: When required by law or to protect rights and security
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4. Data Security
We implement security measures to protect your information, but no system is 100% secure. We encourage you to use strong passwords and protect your account.
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5. Your Rights and Choices
You may:
• Access, update, or delete your personal information
• Opt out of marketing communications
• Disable location tracking via device settings
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6. Third-Party Links
Our App may contain links to third-party services. We are not responsible for their privacy practices.
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7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted in the App, and we encourage you to review it regularly.
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8. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
Birch & Willow Spa
4524 Gretna Road, Branson MO 65616
417-544-0247
